{"id":7673,"date":"2021-01-30T04:37:00","date_gmt":"2021-01-30T04:37:00","guid":{"rendered":"http:\/\/stevegrossblog.com\/?p=7673"},"modified":"2026-10-02T01:35:03","modified_gmt":"2026-10-02T01:35:03","slug":"give-them-a-reason","status":"publish","type":"post","link":"https:\/\/stevegrossblog.com\/?p=7673","title":{"rendered":"GIVE THEM A REASON"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">\u00a0In his book <i>Influence<\/i>, author Robert Cialdini relates an anecdote about a Harvard social psychologist who ran a little experiment at a much-used library copier. In a variety of ways, she would ask permission to cut in line to make her copies and then record the success rate for each approach.<\/p>\n\n\n<p class=\"wp-block-paragraph\">So when she said, &#8220;<i>Excuse me, I have five pages. May I use the Xerox machine?<\/i>&#8220;, she was allowed to cut in line 60% of the time.\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">When she switched her request to &#8220;<i>Excuse me, I have five pages. May I use the Xerox machine because I&#8217;m in a rush?<\/i>&#8220;, her success rate climbed to an astonishing 94%.\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">The truly surprising thing, though, was that the increased success was not dependent on people&#8217;s sympathy for someone &#8220;in a rush&#8221;. Rather, the increase seemed to be spurred simply by the word &#8220;because&#8221;.\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">How did the researcher come to this conclusion?\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">She did one more trial. This time she worded her request like this: &#8220;<i>Excuse me, I have five pages. May I use the Xerox machine because I have to make some copies?<\/i>&#8221;\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">Kind of absurd, right? EVERYBODY in line is there &#8220;to make some copies&#8221;. When I related this experiment to my 8th graders, many predicted the researcher&#8217;s success rate would drop with this third version of her request. The people in line would probably feel insulted, right?<\/p>\n\n\n<p class=\"wp-block-paragraph\">Wrong. Her success rate with this final revision still got her ahead in line 93% of the time!<\/p>\n\n\n<p class=\"wp-block-paragraph\">It seems that &#8220;because&#8221; is a magic word.\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">If you ask a favor, your audience wants a reason &#8230; and it doesn&#8217;t even have to be a good one to win them over.\u00a0<\/p>\n\n\n<p class=\"wp-block-paragraph\">So now my students will occasionally raise a hand and ask, &#8220;Can I go to the bathroom, because I need to go to the bathroom&#8221;, knowing that 93% of the time I will give them permission to leave the room.\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0In his book Influence, author Robert Cialdini relates an anecdote about a Harvard social psychologist who ran a little experiment at a much-used library copier. In a variety of ways, she would ask permission to cut in line to make her copies and then record the success rate for each approach. So when she said, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-7673","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=\/wp\/v2\/posts\/7673","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7673"}],"version-history":[{"count":1,"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=\/wp\/v2\/posts\/7673\/revisions"}],"predecessor-version":[{"id":7674,"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=\/wp\/v2\/posts\/7673\/revisions\/7674"}],"wp:attachment":[{"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7673"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=7673"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stevegrossblog.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=7673"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}